Watertown Auto Repair

Mon - Fri: 7:30 AM - 5:30 PM
Sat: 7:30 AM - 2:00 PM
5

I had to travel asap for a 4 hour drive and got a flat tire right as I was on my way. It was crucial I get on the road. They were incredibly supportive, understanding and fast. Thanks!!

5

Want great personalised service? Come to Express Tire! After contacting 2 other tire shops in town looking for an aggressive tread style for snow and being told you really want "all season" tire , I called Express Tire and talked with Lisa. Supplied me with exactly the tire tread pattern I wanted. Great service on installation with no upselling attemps by any of the staff...thank you Darren, Mark and Lisa for agreat job.

5

HIGHLY SUGGEST! I have used this company 3 times already and can confirm with a confidence that here you will find fair prices, high- quality service and people who really care about you and your car! Even my last visit wasn’t perfectly smooth like the other ones and I needed to come over next day to finish things up I was provided with a car for a whole day and was discounted for the labor due to misunderstandings. Now my car is up and running like never before. I was impressed and highly satisfied with an outcome which made me write this review, even I do this once a year. I want to highlight Darren who showed his professionalism and respect in a sensitive situation. I think you can tell what company worth by how they act in complex, controversial situations and they passed A+++. Let me add that besides great prices and professional services you can get a free coffee and free Wi-Fi. Highly suggest!!

5

Update 12/15/17- I agree with Laurie C. The folks here are great. I recently dropped in with no appointment because my low tire indicator light went on. They took care of me immediately and with a smile. Thank you Lisa and Darren! I've had several different types of services (oil change, new tires, tune-ups) done here all with great results. The customer service is top notch. They are very accommodating whether it's providing a loaner car or giving rides. One time I was unable to drive and they even picked up my car to bring it to their shop for servicing. Now that's going above and beyond. I highly recommend them.

5

Came in for a screw in my tire they fixed it in 20 minutes and had me back on the road no charge. They told me I needed new tires (which I knew) came back a couple days later 4 new tires and balance at a great price, borrowed their loaner car for a couple hours and was good to go again. Easy, Friendly and cost effective.

5

Service was outstanding..got exact;y the winter tire type I had requested 2 other local tire dealers to quote. (other dealers insisted I really needed an all season tire rather than the mud and snow tread I preferred). Lisa asked a couple of questions and produced exactly what I wanted. If you want some personalized consulting and excellent service...DO NOT look anywhere else but EXPRESS TIRE. Thank you Mark, Lisa and Darren for an absolutely fantastic experience.

5

Excellent service, was greated by a friendly person at the front desk ( which is an exception today). What I like most is the "free loaner car" which I have never seen in any other service facility, would highly recommend this service facility. When I picked my car up the person at the front desk thanked me for being a new customer, can't say enough, very positive experience!

5

Loving my new snow tires best deal all around priced them out at few other places he came in less then competitors excellent customer service���

5

Always great service. Done fast, no fuss.

5

Great people and knowledgeable service. Got me right in and fixed my tire in under an hour. Also, went the extra mile to check my other tires and and fill my spare.

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