Watertown Auto Repair

Mon - Fri: 7:30 AM - 5:30 PM
Sat: 8:00 AM - 2:00 PM
5

Shoutout to Mark Rahall for helping me out on a cold November night. Went out of his way to help me out with my car, went above and beyond, and saved me hours of waiting out in the cold. Looking forward to taking my car here in the future.

5

I had my car serviced with 4 new tires, balanced and alignment on Saturday. I was told it would take 1 1/2 hours. The total Job took 45 minutes and I was out the door ahead of schedule. I was very pleased with the service and the quality of the workmanship. I would definitely recommend them. Thank you very much!

5

I'm not what you'd call a giver here on Yelp. I take and then I take some more...reading reviews and then visiting these establishments with absolutely no intention of adding my feedback to help out others. I had this same intention on a recent Friday morning as I noticed a giant metal screw sticking out of my front driver's side tire. After confirming that my go-to dealership service station wouldn't be able to throw a new set of tires on until Monday at the earliest, I realized I was in quite a pickle. To Yelp! I found Express Tire & Auto Service, gave them a call, and 20min later they were handing me keys to a free loaner with the promise that my car would be ready by 3pm. Amazing service, courteous staff, and super accommodating...they're now my new go-to. I wish they hadn't left such a great impression on me that I could continue my routine of taking you Yelpers for granted, but alas. You win this time.

5

Express Tire in Watertown is incredibly well-organized, efficient, friendly, clean, and reasonably priced. It is a model of excellent business practices. I've stopped in a few times for followup service after getting tires or brakes and I am welcomed back like an old friend. I recommend ET to everybody.

5

I've been here twice, first time for my breaks/inspection/oil change second time for oil change. Second time I came I had an issue with a broken hub cap, and when I left mad I was called back with an apology and they were cool about replacing it. Derron has a great sense of humor and as a younger woman with my first car, I don't feel like they ever mess with their customers and they did a great job on my breaks.

5

TOP KNOTCH

5

Best service! Best prices! I wouldn't go anywhere else!!

5

Absolutely TOP NOTCH!! My front struts were destroyed because of all the City's potholes, hard to avoid them in the dark, and they needed to be replaced badly! I have a Subaru 3.0R Ltd and my car only takes/fits one, yes one, type of strut and they happen to be on the expensive side (Bilsteins). I was aware of the price for the struts because I did my research and also knew how much it would cost if it was ordered directly from the dealer$hip. I actually tried to order a pair and have a local shop install them, but the struts were out of stock EVERYWHERE, excluding the dealership of course. So I took my chances and walked into Express Tire and was greeted by the owner with a smile. I told him the situation and using his inventory log, he confirmed. Now, he could have easily let me leave and said "sorry pal, can't help ya", but no, he threw me a set of keys to one of his loaner cars and told me to drive this and we'll figure it out. I'm not kidding when I say this, he spent the next 2 days calling every retailer across the US, even the manufacturer. I know this because he kept me updated, and I was calling and doing the same. On the 3rd day, he was finally able to pull some strings and have the struts shipped up from some shop in NJ. This was 8 months ago and the struts continue to perform like they're brand new! Any owner who is willing to go out of his way to make it right for their customers, should be praised. This shop deserves 10 stars. Awesome work!

5

Professional, reliable, affordable, and convenient! Darren and his team are great.

5

Fast, friendly and trust worthy. These guys are great. The waiting area is clean with good magazines.

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